Our help site is an external site. Please do not use your Bitlio login information on our help site.
You can register a new account to keep track of all your support tickets, or ask us to activate your existing help site login (if you’re having trouble signing in). If you are an existing customer, chances are, your details are already on our help site, but we need to reactivate your account. Please contact us if this is the case and we will activate your account as soon as possible.
As a reminder, never share your passwords with anyone. Our support staff will never ask for your Bitlio account password.